Create a Net New Colocation Device | Armor Knowledge Base

You can use this document to add a new colocation device with Armor.

In Nexus, open a support ticket and request to receive the New Colocation Request form.
- In order to receive the correct form, in the ticket, indicate your data center.
- To learn how to send a support ticket, see Armor Support.
Attach the completed form to the ticket.
Armor will respond with relevant details. In your response, add the following information:
- Approval for quote charges
- LOA for new circuit
  - You must list Armor Defense as the data center contact.
- Tracking numbers for all equipment
- Return shipping information (in case a box needs to be returned to customers). Armor does not store shipping equipment.
Armor will update the ticket once all the equipment has been installed.
Armor will schedule a call to test and troubleshoot the connectivity.
Armor will schedule another call to ensure the work is complete.