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Trend Agent Upgrade

To upgrade to the latest Trend Deep Security Agent using the Toolbox in Nexus:

  1. In Nexus, navigate to Security Posture.

  2. Click Endpoint, then select Toolbox.

  3. On the Toolbox page, complete the following fields:

    • Product: Trend

    • Operation: Upgrade Trend

  4. Select the virtual machines you want to upgrade.

  5. Click Schedule Task to initiate the upgrade.

  6. You can monitor the task status directly from the Toolbox page.

If you notice any issues in the Status field, you can view detailed error information by clicking the Task Name.

You can check the Malware Protection version in the Malware Protection – AV Reports table. The version is listed under the Source column.

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For the Linux operating system, the upgrade process will verify whether the current kernel is compatible with the latest Trend agent. If the kernel is not supported, the upgrade will stop, and the following error message will appear in the toolbox operation results:
Error: The current Linux kernel version 6.8.0-48-generic is not supported.

If the kernel is supported, the upgrade will proceed, displaying the message:
Kernel version 6.8.0-45-generic is supported.

Instead of using the Toolbox, you can execute the below commands directly in the VM.

CODE
Windows: C:\.armor\opt\armor.exe trend upgrade
Linux: /opt/armor/armor trend upgrade

Trend Agent Upgrade Best Practices

If you have critical workloads running on your agent servers, we recommend that you follow these best practices when upgrading:

  • Upgrade when the computers are less busy.

  • Test the upgrade procedure first in a staging environment before upgrading production servers.

  • When upgrading production servers, upgrade one server at a time for the first few servers. Allow a soak period in between each server upgrade.

  • After individually upgrading a number of production servers for a given OS version (and application role, on Solaris or AIX), upgrade the remaining servers in groups.

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